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UXR Mentoring. I am a Sr UXR at SAP. As I am mentoring my peers I am posting the same tidbits here so maybe you can learn from them too.

Latest

Jun
01
Filter fakers with domain questions

Filter fakers with domain questions

If you are looking for participants with specific domain knowledge, test their knowledge with a short open-ended question. DON'T test
1 min read
May
22
Filter fakers with bait responses

Filter fakers with bait responses

If there is a monetary incentive for participation, there will be people who try to fake their way into the
1 min read
May
04
Populate prototype with realistic content - part 6, empty demo accounts

Populate prototype with realistic content - part 6, empty demo accounts

Realistic content is not only for prototypes - it's for live systems too. The best is if we do the
1 min read
Apr
27
Populate prototype with realistic content - part 5, repetitive data

Populate prototype with realistic content - part 5, repetitive data

Populating UIs with realistic data is not hard. It's boring. That's why many Designers would copy-paste their way out of
1 min read
Apr
21
Populate prototype with realistic content - part 4, inconsistent data

Populate prototype with realistic content - part 4, inconsistent data

On usability tests users will try to make sense of every little bit of the prototype. They will spot irregularities
1 min read
Apr
13
Populate prototype with realistic content - part 3, unrealistic data

Populate prototype with realistic content - part 3, unrealistic data

Unrealistic data can easily derail our participant's thinking, wasting precious minutes from a usability session. Unrealistic data Dashboards, charts, and
1 min read
Mar
24
Populate prototype with realistic content - part 2, dummy content

Populate prototype with realistic content - part 2, dummy content

Populating UIs with realistic data can be a pain in the ass. But it's worth it because we don't distract
1 min read
Mar
17
Populate prototype with realistic content - part 1, cultural references

Populate prototype with realistic content - part 1, cultural references

When users work through a task, the more realistic the prototype is, the more realistic the users’ behavior will be,
1 min read
Mar
07
Rescreen participants to contextualize results

Rescreen participants to contextualize results

Why does this matter? When kicking off usability sessions we tend to start with a couple of "get to know
2 min read
Feb
27
Don't assume the reason for struggle

Don't assume the reason for struggle

When usability testing it sometimes feels very obvious why the user misunderstood something. But the human mind is a mystery
1 min read